We will call you to confirm your requested delivery and pick up times 24-48hrs prior to your order start date.

Delivery and pick-up hours are from 9:00am-8pm Monday through Sunday, with the exception of major holidays.  Customers can choose three hour time windows during our delivery and pick up hours.  

We will always do our best to accommodate your requested delivery and pick up time windows during non-busy periods. However, during busy periods we may need to reschedule your requested times.  Once we receive your order we will finalize your requested times with you over the phone or by e-mail at least two days prior to your delivery date.  During busy periods we may not be able to finalize your requested times until 24hrs before your delivery date.

During busy periods and holidays we may need to deliver your order a day or two early or pick up a day or two late. You will only be charged for the original days of your order should this be neccessary. We can also provide a 1/2 hour out phone notification to delivery or pick up so that need not be home during the entire three hour delivery time window.. You can request this in our special instructions box on the checkout page.

We understand that car seat deliveries and pickups can be  time sensitive for airport delivery and pick up.  We will always accommodate your requested car seat delivery and pick up times.

Delivery Policies For Homes, Condos/Apartments, Hotels, Airport & Rental Car Agencies:

Homes

With the exception of cribs, if requested, all equipment can be delivered to a back, front ,or side porch. Equipment can also be placed in any other secure place so that you do not have to be at home during the order delivery.

Condos & Apartments

We prefer to deliver your order to the front desk/concierge of your condo or apartment. If your condo/apartment does not have a front desk or concierge we will deliver your order to your residence.

For all crib deliveries, please let us know in the special instructions box on the checkout page if the crib needs to be delivered through the loading dock or freight elevator at your condo or apartment. Our cribs do fit on a luggage cart and can be brought through the front door of your condo/apartment but some places require that we use the loading dock/freight elevator. Please check with your building management.

Hotels

With the exception of cribs, all equipment is delivered and picked up from the bellhop or front desk. In most cases the equipment is stored in the bellhop luggage room with your order identification on the equipment. In most cases equipment will be delivered prior to your arrival at the hotel. Arrangements can be made to set up a crib in your hotel room(depending on hotel restrictions)prior to your arrival. All equipment with the exception of cribs must be returned back to the bell stand luggage room ot concierge upon completion of the order by the customer. If there is no concierge or bell stand, equipment must be returned back to the front desk.

Airports

Airport delivery and pick up is available.  Delivery and pick up of your order upon your flight arrival and departure is available between the hours of 9am-9p for a one time round trip service fee of $30(This in addition to our standard delivery fee for your location).  This fee applies to all ramp/curbside and cell phone lot deliveries and pick ups.

Car Rental Agencies

We can deliver your equipment to the on or off site airport rental car agency you will be using. Your order will be waiting for you for pick up upon your arrival.  Simply return the equipment back to the rental car agency when your rental car is returned. 

Hotels have very different definitions of what a "crib" is. Most hotels will tell you that what you are getting is a crib but in reality it is a pack n play or porta crib. Many hotels use metal porta cribs that are uncomfortable and use thin mattresses that are of not full thickness. They also use improper linens that can be both unsafe and uncomfortable for your baby. Portable cribs are not recommended for children over 6 months of age.

Your child will already be sleeping in unfamiliar surroundings so why subject your child to an unsafe and uncomfortable sleeping environment? Book a crib with Breezy Baby for your hotel stay and receive all the comforts of home. A safe, comfortable, full size, wood crib will be set up in your room and be waiting for you upon your arrival. The crib will also have the proper mattress and all of the proper linens. By having the crib set up in your room prior to your arrival you will have the convenience of being able to immediately put your child down for a nap after a long flight or car trip.

**We require a three night minimum on all equipment rentals for all New York locations.***

Many of our customers have taken advantage of the convenience of our "Crib to GO" service. Just let us know that you would like to take a "Crib to Go" in the special instructions box upon during checkout or over the phone when you place your order. Upon delivery a Breezy Baby representative will kindly give you a short demonstration on how to put the crib together. Our cribs require no tools for assembly and all you need is a SUV, minivan, or station wagon to transport the crib. Book a crib today for your next out of town car trip!

Baby care & comfort is very important to us.  All of our equipment is bought new, updated and replaced on a regular basis, sanitized after each use, monitored  for recalls, insured, and JPMA approved.

Sorry but Breezy Baby does not install car seats.  Car seat rules and regulations for your location can be found in the family travel resources section of our site.